Big Ass TV

Well, not as big as my old projector but 40 inches is pretty decent don't you think?

Went down to collect the "free gift" of an LG Home Theatre System only to find out that the wait was over an hour. Also, the friggin box is HUGE!

Word of advice to marketing managers out there...it's a bad idea to let 3rd parties handle freebie collections. RewardsLink was the place to go collect the HT set. Guess what? The queue of over an hour was also due to the fact that they were friggin understaffed. Out of 5 counters available, only 2 were manned. Can you imagine?

Obviously, the other three counters are meant to look impressive and serve no other purpose.

I feel that LG should've allowed people to collect their so-called "free gifts" wherever they purchased the principle product from. That would save a huge hassle of going downtown, thus incurring furter costs (such as parking, ERP and transport) to pick up the product.

Also, they ought to have a warning to inform people of the size of the box the HT system came in...most were taken by surprise. The fact that the collection place was so understaffed meant that customers couldn't get a hand in bringing the product to their cars.

The hotline? Gosh, I don't know why they even bother with it. It's impossible to get through and if you ask me, it's probably because they've left the phone off the hook...

Oh well...this is called service HAHAHA!